Article 1  – Money-back guarantee
Without prejudice to the provisions on the right of withdrawal jrshhgmbhcokg offers you a total period of 30 (thirty) calendar days from the date of receipt of the products to return all or part of your order. not  giving you satisfaction, in order to exchange them, obtain a credit note or proceed with a refund.

In the event of exercise of the satisfied or reimbursed guarantee, jrshhgmbhcokg  will reimburse the product(s) purchased (the assembly, shipping and return costs are free and reimbursed by jrshhgmbhcokg ) no later than 30 days from the date on which jrshhgmbhcokg receives the products in return and according to the same means of payment as that used for the order when possible.

In the event of abnormal or abusive returns, jrshhgmbhcokg reserves the right not to accept the return and to refuse a subsequent order.

In the context of a return, whether the carrier is mandated byjrshhgmbhcokg or chosen by the Customer, the responsibility for the return and the returned goods lies with the Customer. Under no circumstances can jrshhgmbhcokg be held liable for any loss or damage occurring during transport or in the event of non-compliance of the product returned by the customer and received by jrshhgmbhcokg.

Article 2 – Terms and conditions of return
All returned products, whether under the right of withdrawal, the money-back guarantee, the commercial guarantee or the legal guarantee, must not have been used or damaged. They must be returned in suitable, if not original, packaging and accompanied by the return form (to be printed online). Bicycles must be carefully protected.

jrshhgmbhcokg will refund the product(s) purchased (the assembly, shipping and return costs remain your responsibility) no later than 30 days from the date on which jrshhgmbhcokg receives the products. in return and according to the same means of payment as that used for the order when possible.

BoisdeBois Sarl cannot be held responsible for any loss or damage occurring during transport.

Whether the carrier is mandated by jrshhgmbhcokg or chosen by the Customer, the responsibility for the return and the goods lies with the Customer. Under no circumstances can jrshhgmbhcokg be held liable for any loss or damage occurring during transport or in the event of non-compliance of the product returned by the customer and received byjrshhgmbhcokg

Article 3 – RESPONSIBILITY – GUARANTEE
3.1 – jrshhgmbhcokg assumes, with regard to the Customer, the responsibility relating to the products sold, in accordance with the regulations in force.

3.2 – Jrshhgmbhcokg  cannot be held liable for minor variations which may have remained despite all the precautions taken in the representation of the products.

3.3 – In the event of non-compliance, the Customer may choose between the repair and the replacement of the product. As specified in article L217-9 of the Consumer Code, the seller may however choose another method than that chosen by the buyer if this choice entails a manifestly disproportionate cost with regard to the other method. If the repair and the replacement of the product are impossible, the Customer can return the good and have the price returned, or keep the product and have part of the price returned in accordance with article L.217-10 of the Code of the consumption. The legal guarantee of conformity applies independently of any commercial guarantee from the seller or the manufacturer. The consumer has a period of 2 years from the delivery of the goods to act in the event of non-compliance.

3.4 – In the event of hidden defects, the seller is bound by the guarantee for defects which render the product unsuitable for the use for which it is intended, or which reduce this use so much that the Customer would not have acquired it, or would have given only a lower price, if he had known them. The Customer has a period of 2 years from the discovery of the defect to act. The consumer can choose between the repair and the replacement of the good. As specified in article L217-9 of the Consumer Code, the seller may however choose another method than that chosen by the buyer if this choice entails a manifestly disproportionate cost with regard to the other method.

3.5 – jrshhgmbhcokg cannot be held responsible for non-compliance with the regulations and laws in force in a receiving country other than France. The Customer is solely responsible for the choice of products, their conservation and their use.

3.6 – Unless the producer is not identifiable, jrshhgmbhcokg cannot be held liable for damages of any kind, whether material, immaterial or bodily, which could result from a malfunction or misuse of the products. marketed. The same applies to any modifications to the products resulting from the manufacturers.

3.7 – In addition to the legal guarantee of conformity and the legal guarantee against hidden defects, certain products benefit from an additional commercial guarantee offered by jrshhgmbhcokg and/or the Third Party Seller and/or the manufacturer. The commercial guarantee does not cover the equipment used in the context of competition or rental, damage related to wear, misuse, lack or lack of maintenance, or any modification made to the product after delivery.

This commercial warranty also does not cover:

the replacement of so-called consumable products,
the non-compliant, irregular and abnormal use of the products,
the defects or specificities of a product mentioned in the item sheets,
the defects and their consequences related to the non-conforming use of the product for the use for which it is intended. As part of the commercial warranty, all returns of defective parts remain the responsibility of the Customer. Any incomplete or partial return cannot be taken as a guarantee. Any traces of modifications or dismantling will void the warranty.

Jrshhgmbhcokg warranty is limited to the replacement or reimbursement of products that are non-compliant or affected by a defect.

3.8 – For any question relating to the warranty applicable to the products, the Customer has the possibility, before placing an order, of asking a question to Customer Service, via the instant messaging service, by telephone or by e-mail.

Article 4 – Liability
The products offered comply with the French legislation in force. Jrshhgmbhcokg  cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is up to you to check with the local authorities the possibilities of importing or using the products or services that you plan to order.

Photos are for illustrative purposes. We invite you to refer to the description of each product to know its precise characteristics; and in case of doubt or if you wish additional information do not hesitate to contact us.

 In the event of purchase on a professional basis, Jrshhgmbhcokg  will not incur any liability for any consequential damages as a result of these presents. Wood Energy Heating