General terms and conditions of sale and use
TERMS AND CONDITIONS OF SALE AND USE – OVERVIEW

This website is operated by chauffenergiebois.com On this website, the terms “we”, “us” and “our” refer to chauffenergiebois.com.

chauffenergiebois.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting this site and/or purchasing any of our products, you are engaging in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms and Conditions of Sale and Use”, “Terms”), including any additional terms, conditions and policies referenced and/or hyperlinked herein. These Terms and Conditions apply to all users of this site, including, but not limited to, users who browse the site, are sellers, customers, merchants, and/or content contributors.

Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website.

By accessing or using any part of this site, you agree to be bound by these Terms and Conditions. If you do not agree to all of the terms and conditions of this agreement, then you must not access the website or use any of the services offered on the website. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.

All new functions and tools added to this shop at a later date will also be subject to these General Terms and Conditions of Sale and Use. You can consult the most recent version of the General Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.

Our shop benefits from the latest security technology. We have an e-commerce platform that enables us to sell you our products and services.

ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE SHOP

By accepting these General Terms and Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor dependent on you to use this website.

The use of our products for any illegal or unauthorised purpose is prohibited, nor must you, in the course of using the Service, violate the laws of your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses or other code of a destructive nature.

Any breach or violation of these Terms and Conditions will result in immediate termination of your Services.

ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to deny access to the Services to any person at any time, for any reason.

You understand that your content (excluding credit card information) may be transferred in an unencrypted manner, and this includes (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without our prior express written permission.

The headings used in this agreement are included for your convenience, and will not limit or affect these Terms.

ARTICLE 3 – ACCURACY, COMPLETENESS AND UP-TO-DATENESS OF INFORMATION

We are responsible for the accuracy, completeness and currency of the information available on this site. The content of this site is provided as a source of information to help you make decisions.

This site may contain certain prior information. This previous information, by its nature, is not up to date and is provided for information purposes only. We reserve the right to change the content of this site at any time, but we are under no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.

ARTICLE 4 – CHANGES TO SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content of the Service) without notice and at any time.

We will not be liable to you or to any third party for any change in price, suspension or discontinuance of the Service.

ARTICLE 5 – PRODUCTS OR SERVICES (where applicable)

Certain products or services may only be available online on our website. These products or services may be available in limited quantities and may only be returned or exchanged in accordance with our Returns Policy.

We have done our best to display as clearly as possible the colours and images of our products that appear in our shop. We cannot guarantee that the display of colours by your computer screen will be accurate.

We reserve the right, but are not obliged, to restrict sales of our products or services to any person in any geographical area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and prices are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of service or product made on this site is void where prohibited by law.

All our products are brand new and unused with a manufacturer’s warranty (WE DO NOT SELL RECONDITIONED PRODUCTS).

We guarantee that the quality of all products, services, information, or any other merchandise you have obtained or purchased will meet your expectations, any errors in the Service will be corrected.

*5 / 2 – RETURN POLICY

You have 60 trial days from the day of receipt of the package, for a free return, to exchange the product for another or get a full refund of your money, on all orders.

ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, reduce or cancel quantities purchased per person, per household or per order. Such restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change or cancel an order, we will notify you by contacting you at the e-mail and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, may appear to be from merchants, resellers or distributors.

You agree to provide current, complete and accurate order and account information for all orders placed through our shop. You agree to promptly update your account and other information, including your e-mail address, credit card numbers and expiration dates, so that we may complete your transactions and contact you if necessary.

For more details, please see our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third party tools over which we have no control or influence.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no legal liability arising out of or in connection with the use of these optional third party tools.

We may also, in the future, offer new services and/or features on our site (including new tools and resources). These new features and services will also be subject to these Terms and Conditions.

ARTICLE 8 – THIRD PARTY LINKS

Certain content, products and services available through our Service may include material from third parties.

Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such sites, and we do not warrant or assume any responsibility for any content, website, product, service or other item accessible on or from such third party sites.

We are not responsible for any harm or damage in connection with the purchase or use of any goods, services, resources, content, or any other transaction conducted in connection with such third party websites. Please read the policies and practices of third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the third party.

ARTICLE 9 – COMMENTS, SUGGESTIONS AND OTHER PROPOSALS FROM USERS

If, at our request, you submit specific content (for example, to enter contests), or if without our request, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by e-mail, by post, or otherwise (collectively, “Comments”), you grant us an unrestricted, irrevocable license to edit, copy, publish, distribute, translate and otherwise use in any media any Comments you send to us.

We are not and shall not be obligated to (1) maintain the confidentiality of any feedback; (2) pay any compensation to anyone for any feedback provided; or (3) respond to any feedback.

We may, but are under no obligation to, monitor, edit or remove content that we, in our sole discretion, believe to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or which infringes any intellectual property or these Terms and Conditions.

You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, publicity, or other personal or proprietary rights. You also agree that your comments will not contain any unlawful, libelous, defamatory, offensive or obscene material, nor will they contain any computer virus or other malicious software that could in any way affect the operation of the Service or any associated website. You may not use a false e-mail address, pretend to be someone you are not, or attempt to mislead us and/or third parties as to the origin of your comments. You are entirely responsible for all comments you post and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

ARTICLE 10 – PERSONAL INFORMATION

The submission of your personal information on our shop is governed by our Privacy Policy.

ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, there may be information on our site or in the Service that may contain typographical errors, inaccuracies or omissions which may relate to product descriptions, prices, promotions, offers, product shipping costs, delivery times and availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information on the Service or any associated website is inaccurate, at any time without notice (including after you have placed your order).

We are under no obligation to update, amend or clarify any information on the Service or any associated website, including but not limited to pricing information, except as required by law. No defined update or refresh date on the Service or any associated website should be relied upon to conclude that the information on the Service or any associated website has been changed or updated.

ARTICLE 12 – PROHIBITED USES

In addition to the prohibitions set out in the General Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to incite others to perform or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will compromise the functionality or operation of the Service or of any related website, independent website, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack, extort, crawl, crawl or scan the web (or any other resource); (j) for lewd or immoral purposes; or (k) to violate or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.

ARTICLE 13 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee or represent that your use of our Service will be uninterrupted, timely, secure or error-free.

When you buy a product sold on our store, you benefit from two distinct guarantees: a commercial guarantee and a legal guarantee.
In either case, your speed is an essential condition for the application of these guarantees.
•Commercial guarantees from manufacturers: what do they provide?

Products purchased on our site benefit from the manufacturer’s warranty indicated on the product sheet and/or in the instructions attached with the device, or downloadable from the manufacturer’s website.
Manufacturer warranties can be of varying duration and scope.

However, depending on the product brand, some manufacturers only support replacement parts.
It is therefore necessary to contact the manufacturer, who will be best placed to verify the defect of the product and to inform you of possible repair procedures. In the event of a breakdown during the initial warranty period, repairs will be provided free of charge by the national network of centers, stations or technical agencies approved by the manufacturers.
If it is not possible to repair the product within the framework of the manufacturer’s warranty, you will be offered an exchange or a credit taking into account the obsolescence of the product.
In any case, this does not preclude the specific provisions of the Peace of Mind Guarantee, as well as the legal guarantees.

However, depending on the product brand, some manufacturers only support replacement parts.
It is therefore necessary to contact the manufacturer, who will be best placed to verify the defect of the product and to inform you of possible repair procedures. In the event of a breakdown during the initial warranty period, repairs will be provided free of charge by the national network of centers, stations or technical agencies approved by the manufacturers.
If it is not possible to repair the product within the framework of the manufacturer’s warranty, you will be offered an exchange or a credit taking into account the obsolescence of the product.
In any case, this does not preclude the specific provisions of the Peace of Mind Guarantee, as well as the legal guarantees.

The legal guarantee against defects in conformity: what does it mean?

In accordance with articles L.217-4 to L.217-11 of the Consumer Code, you benefit from a guarantee against defects in conformity of products purchased on our site. This guarantee against defects in conformity applies to the cost of parts and labor necessary to bring your property back into conformity.
To comply with your order, the good must correspond to the description given on our site and possess the qualities presented or present the qualities that a buyer can legitimately expect in view of the public declarations made by the seller, by the producer or by his representative, particularly in advertising or labeling.
In this case, you must notify us in writing of the defects noted and return the product(s) to us. If the lack of conformity is confirmed by after-sales service tests, we will exchange or repair the goods depending on the cost this represents in accordance with article L.217-9 of the Consumer Code.
In accordance with article L.217-11 of the Consumer Code, the return costs will be reimbursed to you, upon receipt, after return of your product if the lack of conformity is confirmed.
You are therefore invited to keep the supporting documents for your returns. Otherwise, if you do not attach your supporting documents, you will be reimbursed at the basic postal rate for delivering a package.
The legal guarantee of conformity applies independently of any commercial guarantee granted.

ARTICLE 14 – COMPENSATION

You agree to indemnify, defend and hold harmless our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, as to any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising from your violation of these General Conditions of Sale and Use or the documents to which they refer, or from your violation of any law or the rights of a third party.

ARTICLE 15 – SEVERABILITY

In the event that a provision of these General Conditions of Sale and Use is deemed to be illegal, void or inapplicable, this provision may nevertheless be applied to the fullest extent permitted by law, and the non-applicable part must be considered as being dissociated from these General Conditions of Sale and Use, this dissociation should not affect the validity and applicability of all other remaining provisions.

ARTICLE 16 – TERMINATION

The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this Agreement for all purposes.

These General Conditions of Sale and Use are effective unless and until they are terminated by either you or not. You can terminate these General Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

If we judge, in our sole discretion, that you fail, or if we suspect that you have been unable to comply with the terms of these General Conditions of Sale and Use, we may also terminate this agreement at any time without notice to you in advance and you will remain liable for all amounts owed up to and including the termination date, and/or we may deny you access to our Services (or any part thereof). ).

ARTICLE 17 – ENTIRE AGREEMENT

Any failure on our part to exercise or apply any right or provision of these General Conditions of Sale and Use should not constitute a waiver of this right or provision.

These General Conditions of Sale and Use or any other policy or operating rules that we publish on this site or in respect to the Service constitute the entire understanding and agreement between you and us and govern your use of the Service, and supersede all communications, proposals and all prior and contemporaneous agreements, oral or written, between you and us (including, but not limited to, any prior version of the General Conditions of Sale and Use).

Any ambiguity regarding the interpretation of these General Conditions of Sale and Use must not be interpreted to the disadvantage of the drafting party.

ARTICLE 18 – APPLICABLE LAW

These General Conditions of Sale and Use, as well as any other separate agreement through which we provide you Services will be governed and interpreted under the laws in force at actonwoodpellets.com/

ARTICLE 19 – CHANGES TO THE GENERAL TERMS AND CONDITIONS OF SALE AND USE

You can consult the most recent version of the General Terms and Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of or access to our site following the posting of any changes to these Terms and Conditions of Sale and Use constitutes acceptance of those changes.chaf